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Medical City McKinney is a 5-star recipient in the 2022 Ob-Gyn awards by Healthgrades, a leading resource that connects consumers, physicians, and health systems.

This is the fifth year Medical City McKinney has received the 5-star award for C-Section Delivery and the eighth year the hospital was awarded the 5-star award for vaginal delivery. The 5-star rating indicates that Medical City McKinney’s clinical outcomes are statistically significantly better than expected and places Medical City McKinney among the national leaders in labor and delivery.

“This national recognition speaks to our commitment to high-quality patient care and our promise to our patients to provide excellence always in every action, every patient, every time,” says Ernest C. Lynch, III, FACHE, Medical City McKinney CEO. “These awards reinforce why Medical City McKinney is the destination of choice for expectant mothers in McKinney and northern Collin County.”

“Women can feel confident selecting a hospital recognized with a 5-star rating for providing exceptional women’s care. We commend the organizations that receive this achievement for their ongoing commitment to providing exceptional care for their patients,” says Brad Bowman, MD, chief medical officer, Healthgrades.

Medical City McKinney is one of eight Medical City Healthcare hospitals honored for outstanding women’s services in the Healthgrades 2022 Ob-Gyn awards, including Medical City Alliance, Medical City Arlington, Medical City Dallas, Medical City Las Colinas, Medical City Lewisville, Medical City Plano and Medical City Weatherford.

In addition to this national recognition from Healthgrades, Medical City McKinney features a state-accredited neonatal intensive care unit, a birth concierge program that assists mothers-to-be through the preparation and the birthing process, natural birthing techniques and equipment and other amenities that allow families to custom their birthing experience.

 In 2023, Medical City McKinney will begin a multi-phase expansion project to enhance women’s services. This expansion will include a 21-bed neonatal intensive care unit (NICU), 19-bed well-baby nursery, 12-bed VIP postpartum unit, and a separate women’s services entrance for patients and visitors.

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Medical City McKinney will expand care for mothers and newborns with a major expansion and new patient tower. The $17 million project is part of a multi-phase project to expand women’s services at Medical City McKinney.

Construction will begin in January and will be complete by the end of 2023. As part of the initial phase, an additional 24,000 square feet will be built out to provide space for:   

  • 21-bed neonatal intensive care unit (NICU)
  • 12 VIP postpartum suites
  • Separate women’s services entrance for patients and visitors

 “The new addition will enhance Medical City McKinney’s exceptional maternity care.,” says Ernest C. Lynch, III, FACHE, Medical City McKinney CEO. “As the destination of choice for healthcare excellence, we delivered more than 2,000 babies in 2021. This expansion will enable us to grow the number of deliveries and provide an outstanding experience for patients and families.”

The full-service childbirth care at Medical City McKinney includes:

  • Private labor, delivery and recovery rooms
  • Pain management options, including epidural anesthesia and alternative therapies
  • High-risk pregnancy care
  • Full-service newborn nursery
  • Around-the-clock coverage by OB/GYN hospitalist, neonatologist and anesthesiologist
  • Breastfeeding support from lactation consultants
  • Childbirth Classes
  • Cord blood donation
  • Adoption support

“Medical City Healthcare remains steadfast in prioritizing women’s healthcare for North Texas,” said Laura Swaney, Division Vice President of Women’s and Children’s Services for Medical City Healthcare, “The women’s expansion at Medical City McKinney will provide our growing community with the clinical excellence and amenities that they deserve.”

The 3-story tower was part of a $64 million expansion at Medical City McKinney that opened in December 2021. This latest project is part of Medical City Healthcare’s major capital investment initiative of more than $1.4 billion spent or committed over five years which includes building expansions, facility enhancements and leading-edge technology. 

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Medical City McKinney received an “A” Leapfrog Hospital Safety Grade for spring 2022. This national distinction recognizes Medical City McKinney’s achievements in protecting patients from preventable harm and error in the hospital.

“Medical City McKinney strives to be the destination of choice for healthcare excellence in our community,” says Ernest C. Lynch, III, FACHE, Medical City McKinney CEO. “This recognition is validation that our colleagues exceed our patients’ expectations and provide safe, compassionate, high-quality care.”

The Leapfrog Group, an independent national watchdog organization, assigns an “A,” “B,” “C,” “D,” or “F” grade to general hospitals across the country based on over thirty national performance measures reflecting errors, injuries, accidents and infections, as well as systems hospitals have in place to prevent harm.

The Leapfrog Hospital Safety Grade is the only hospital ratings program based exclusively on hospital prevention of medical errors and harms to patients. The grading system is peer-reviewed, fully transparent and free to the public. Grades are updated twice annually, in the fall and spring.

“As our health care system continues to feel the strain of the pandemic, I thank the workforce and leadership of Medical City McKinney for sustained commitment to patient safety, day in and day out,” says Leah Binder, president and CEO of The Leapfrog Group. “An ‘A’ Safety Grade is an outstanding achievement, and one that is not possible without a 24/7 effort by the entire health care workforce to protect patients from harm. The community should be proud.”

Medical City McKinney is one of ten Medical City Healthcare hospitals to be recognized with an “A” including Medical City Arlington, Medical City Dallas, Medical City Denton, Medical City Fort Worth, Medical City Frisco, Medical City Las Colinas, Medical City Lewisville, Medical City Plano and Medical City Weatherford.  

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Medical City McKinney has earned the 2022 HCA Healthcare Unit of Distinction Award for Perinatal Services. The hospital’s newborn nursery and postpartum units have been recognized as exemplary nursing units at HCA Healthcare facilities. HCA Healthcare is the parent company of Medical City Healthcare and has 182 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom.

The “Unit of Distinction” designation is achieved through measurable, exemplary performance in the strategic areas of advocacy and leadership, staffing and care team support, education and academic partnerships and elevating nursing excellence through professional practice. In 2021, more than 2,000 HCA Healthcare nursing units participated in the Unit of Distinction program.

“It’s a great honor to be recognized as the top-ranking Perinatal unit in the company, placing us in the top 5 percent of nursing units within HCA Healthcare,” said Cassidi Summers, Chief Nursing Officer for Medical City McKinney. “Our nurses are focused on advancing their profession and developing innovative care plans that support our patients and our care team.”

The Unit of Distinction program recognizes nurses across HCA Healthcare that achieve top outcomes and execute the nursing strategy that unites nurses across units and the company.

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Medical City McKinney has been recognized as a Healthgrades 2022 Patient Safety Excellence Award recipient. This distinction places Medical City McKinney among the top 10% of all short-term acute care hospitals reporting patient safety data as evaluated by Healthgrades, the leading marketplace connecting patients and providers.

From 2018 through 2020, there were 170,231 potentially preventable patient safety events among Medicare patients in U.S. hospitals.* And, if all hospitals, as a group, performed similarly to hospitals performing better than expected on each of 13 Patient Safety Indicators (PSIs) evaluated by Healthgrades, on average, 100,189 patient safety events could have been avoided.*

During this time frame, four patient safety indicators accounted for 74% of all patient safety events (collapsed lung, hip fracture due to an in-hospital fall, pressure or bed sores and catheter-related bloodstream infections). Healthgrades found that patients treated in hospitals receiving the Healthgrades 2022 Patient Safety Excellence Award were, on average*:

  • 52.6% less likely to experience a collapsed lung due to a procedure or surgery in or around the chest, than patients treated at non-recipient hospitals.*
  • 55.8% less likely to experience an in-hospital fall resulting in hip fracture, than patients treated at non-recipient hospitals.*
  • 66.2% less likely to experience pressure sores or bed sores acquired in the hospital, than patients treated at non-recipient hospitals.*
  • 65.8% less likely to experience catheter-related bloodstream infections acquired in the hospital, than patients treated at non- recipient hospitals.*

“This national recognition speaks to our commitment to high quality, safe patient care,” says Ernest C. Lynch, III, FACHE, CEO of Medical City McKinney. “And to our promise to our community to provide excellence always in every action, every patient, every time.”

“Through our 2022 Patient Safety Excellence Awards, we seek to recognize hospitals that excel in providing top-quality care for their patients while preventing serious injuries during hospital stays,” says Brad Bowman, MD, Chief Medical Officer, Healthgrades.

Medical City McKinney was recently recognized by The Leapfrog Group with an “A” safety rating for protecting patients from harm and providing safer healthcare.

*Statistics are calculated from Healthgrades Patient Safety Ratings and Excellence Award methodology which is based primarily on AHRQ technical specifications (Version 2021.0.1) to MedPAR data for years 2018 through 2020 and represent three-year estimates for Medicare patients only.

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George Wright is a cheerful, funny two-year-old who loves playing with toy trucks and cars. In early January, George was sick with a fever that turned into a seizure when his fever quickly spiked and reached 103°.

His parents, Jane and Alexander Wright, were keeping a close eye on him and noticed he was zoning out while they were watching a movie. His mouth began turning blue and his breathing was becoming slow and erratic. They immediately called 911.

EMS quickly arrived and brought George to Medical City McKinney, a Level III Trauma Center and the closest hospital available to treat critically ill patients. Medical City McKinney provides pediatric emergency care in coordination with Medical City Children’s Hospital. The hospital’s staff and board-certified emergency medicine physicians are specially trained to provide families with the high-quality pediatric healthcare standards set by the American Academy of Pediatrics, the American College of Emergency Physicians and the Emergency Nurses Association.

With George continuing to have seizures, his breathing became increasingly erratic and his oxygen levels dropped critically low. Brent Armstrong, MD, emergency medicine physician, intubated George to help to maintain his airways. Clinicians also administered medication to help neutralize the seizure activity.

The Wrights, having experienced the ER and pediatric oncology care with their daughter who died from a rare lung cancer five years earlier, were familiar with the instruments and medicine Dr. Armstrong and the team in the ER was using to treat George.

We shared our daughter’s medical background with him, and he knew that we knew more than the typical parents,” says Jane Wright, George’s mom. “Dr. Armstrong was incredible. He and the entire staff was so kind and kept us up-to-date on what was happening. We were so appreciative.”

Once stabilized, George was transferred by helicopter to a pediatric hospital in North Texas. His family says that tests there did not indicate a risk of future seizures.

“We moved to Texas from upstate New York three years ago and this was our first experience with Medical city McKinney,” Wright says. “Our experience was really good. They actually cared and wanted to know how George was doing, so once we were home, we sent Dr. Armstrong a postcard to show our appreciation.”

“That day, I spent several hours caring for George in our ER,” says Dr. Armstrong. “When the postcard arrived after George left our care, I had a sigh of relief, knowing that what we did that day made a difference. It’s was such a blessing to hear he was home and doing well.”

 A few weeks after returning home, George celebrated his third birthday and is back to being an active little boy that is running and playing with his siblings.

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Medical City McKinney continues to be a leader in improving the health of newborns and infants by earning the Texas Ten Step Program facility designation from the Texas Health and Human Services Commission for the fifth time.

The Texas Ten Step Program encourages breastfeeding as the preferred method of feeding for newborns and infants. Medical City McKinney provides personalized maternity care which includes breastfeeding support such as on-site lactation consultants and breastfeeding classes.

“Medical City McKinney first achieved the Texas Ten Step Program designation in 2011, and our compassionate caregivers are dedicated to elevating care for our new moms and their babies,” says Ericka Champion, Administrative Director for Women’s Services. “This designation is another reason Medical City McKinney is the destination of choice for expectant mothers in McKinney and the surrounding community.”

Based on the World Health Organization (WHO)/UNICEF’s Ten Steps to Successful Breastfeeding, the program aims to assist a birthing facility’s support of breastfeeding mothers before, during, and after delivery; encourages them to identify breastfeeding resources for the mother after she is discharged; and assists facilities in improving on national performance measures such as the Centers for Disease Control’s (CDC) Breastfeeding Report Card. Breastfeeding has many benefits including include decreased risk of infant illness and death and reduced risk for maternal illness.

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When most expecting moms are designing baby rooms, deciding on names and attending baby showers, Ariel Romero was in Medical City McKinney’s ICU with COVID-19, fighting for life.

Hospitalized just weeks into her second trimester, Ariel spent 62 days in the ICU, a month of which she was in a coma, intubated, given a tracheostomy and placed on a ventilator. In addition to caring for Ariel’s health, the ICU team kept daily tabs on her unborn baby’s growth by monitoring the baby’s heartbeat and performing ultrasounds.  

“Ariel was our first pregnant mom that needed to be intubated due to COVID-19. Our concerns were for both mom and baby,” says Dara Otu, MD, Medical City McKinney pulmonologist. “With collaboration with our expert team of clinicians, we worked to ensure the medications and therapies required for Ariel were also safe for the baby.”

After more than nine weeks in ICU, Ariel transitioned to the progressive care unit, where she continued to regain her strength before moving to inpatient rehabilitation.

“I was not mobile. I needed to learn how to walk and become more independent,” Ariel says. “I needed to get stronger to go home, get back to my life and get ready for the baby.”

“Ariel’s recovery is remarkable. In therapy, we focused on ensuring she had the physical strength she needed to give birth to and care for a newborn,” says Steven Avers, DO, physiatrist with Medical City McKinney inpatient rehabilitation unit. “Ariel kept a consistently positive attitude and worked hard so she could regain her abilities to enjoy her last trimester at home.”

Several days before Ariel’s scheduled discharge date, the inpatient rehab and ICU nurses along with her rehabilitation therapists surprised Ariel and her husband, Joseph, with a baby shower.

“I was in the hospital so long that everyone was like family,” says Ariel. “The baby shower was a surprise. We got a lot of diapers and clothes. It was amazing. Everything was such a blessing.”

Leaving the hospital on October 21, Ariel returned home with several therapy workout routines and the knowledge of body movements that would help her strengthen her muscles and prepare for her daughter’s birth. Josie Ann Romero arrived a few weeks before her January 12 due date and was born at Medical City McKinney on Christmas day, weighing 5lbs. and 7oz.

One month after delivering her healthy baby girl, Ariel Romero reflects positively on her recovery and the care she received at Medical City McKinney, and shares her excitement to be home with her family.

“For a while, it seemed like it was just her and me against the world,” says Ariel. “But Medical City McKinney was there for us. They were there for my baby and my husband. They are a support team for the entire family. I brag about everyone there all the time.”

“I am looking forward to the new normal for us. We are taking it one day at a time, and enjoying being together as a family,” Ariel says.

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Courtney Thomas does not remember the birth of her son Briggs. He was born via emergency c-section on September 30 – the day she was placed on a ventilator to help her recover from COVID-19.

As Courtney’s oxygen levels dropped, her baby began to experience distress. Medical City McKinney intensivists and OB/Gyns worked together to quickly get her to the operating room for an emergency c-section. Her son was born at 33-weeks gestation, weighing 4lbs and 7oz.

After testing negative for COVID-19 himself, Bryan Thomas, Courtney’s husband checked on Courtney in the ICU and visited Briggs in the Neonatal Intensive Care Unit (NICU).

“The hospital Chaplain, Raylene Hoxey, greeted me and took me under her wing,” recalls Bryan. “That first day, she took me to see and get an update on Courtney and then took me to see my son, Briggs.”

Over the next several weeks, Bryan developed a routine that included daily visits to the NICU to feed and hold Briggs and then checking on his wife.

“The NICU nurses taught me everything I needed to know. They taught me how to change diapers, mix formula, give Briggs tummy time, and what stretches and exercises I should do with him once he was home,” says Bryan. “They had me squared away, and by the time he was discharged, I was comfortable taking him home.”

In mid-October, Briggs was discharged from the hospital even though his mother remained in critical condition in ICU. A few weeks later, Courtney’s condition began to improve. The day after the ventilator was removed, the ICU arranged a special surprise reunion in the Women’s Services Unit. Courtney held Briggs for the first time, five weeks after his birth.

“I thought I was going for an X-ray, but I was wheeled into a labor and delivery room, and my baby and husband were there,” Courtney says. “I was so overwhelmed with emotion. It was the most amazing thing ever.”

The NICU and ICU nurses wanted Courtney to know about the progress she and Briggs were making, so they wrote in a journal daily that outlined the daily strides they were both making through the time she woke up from the induced coma. For example, the nurses bought Courtney and Briggs the same sound machine, so they could both listen to the same calming sounds, and even placed one of his blankets in bed with her. The compassionate caregivers presented that journal as a keepsake for the family to remember their fight for life.

“I could feel the love that they gave us. I can’t believe how much people did for me, Briggs, and Bryan out the kindness of their hearts,” Courtney says.

After more than a month in ICU, Courtney transferred to Medical City McKinney’s Inpatient Rehabilitation Institute to work on regaining her strength so she could return home and care for her newborn.

The therapists customized Courtney’s therapy and added weights to the CPR training baby doll, so Courtney would be comfortable carrying her baby’s weight and added buttoned clothes to the doll to work on her fine motor skills. After seven days in therapy, she was discharged home on November 14.

“I was motivated to go home. I wanted to go home and be with my baby. I wanted those calm moments when Briggs could sleep in my arms. I didn’t want to miss any more time,” Courtney says.

“I feel like every single person at Medical City McKinney has a heart full of love for their patients. They do an incredible job taking care of people they don’t even know,” Courtney says.

“I am was very impressed with everyone in the NICU and ICU,” adds Bryan. “I am grateful to have my wife and child at home. It’s all I could ask for.”

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Medical City McKinney has been named one of America’s 250 Best Hospitals™, placing it in the top 5% of hospitals in the country and an overall leader in clinical excellence, according to Healthgrades.

“This national recognition exemplifies our physicians’ and colleagues’ dedication to high-quality patient care and a promise to provide excellence always in every action, every patient, every time,” says Ernest C. Lynch, III, FACHE, Medical City McKinney CEO. “We are proud to be the destination of choice for patients in McKinney, Allen and northern Collin County.

“A” rated for safety by the Leapfrog Group, Medical City McKinney is a Level III Trauma Center, Primary Stroke Center and a Joint Commission accredited Chest Pain Center. In December, Medical City McKinney completed a $64 million building and expansion project, which doubled the size of the emergency room and added 24 new private orthopedic, trauma and surgery patient rooms.

Healthgrades America’s Best Hospitals achievements are based on an objective review of clinical outcomes across multiple conditions and procedures, analyzing the performance of nearly 4,500 hospitals nationwide. America’s Best Hospitals deliver better outcomes than 95% of hospitals in the nation, including superior outcomes and lower risk of dying from heart attack, stroke, heart failure and sepsis.

“It is a great achievement to be awarded as one of Healthgrades’ America’s 250 Best Hospitals,” says Brad Bowman, MD, Chief Medical Officer and Head of Data Science at Healthgrades. “Now more than ever, patients are learning the importance of taking control of their health and using resources like Healthgrades to find the perfect hospital and caregiver match. We commend Medical City McKinney for providing superior service and committing themselves to keep their communities safe.”