Here at Solutions Automotive, we are a destination shop. So what does that mean? To us, it means that we’re like a destination restaurant, a place you’re willing to go a little bit out of your way to get to because you know because you’re going to have a better experience.
As we were going over our customer list we started noticing that we are of course getting a lot of customers from the McKinney area, but also many who drive in from Allen, Prosper, Frisco, and other surrounding areas. We want our customers to know that we appreciate you going out of your way to come to us! We know that when you come to us from somewhere like Prosper, you pass by many other auto shops on your way, just to get to us. So we started thinking about why that is, and we want to share with you three reasons why we think people are willing to go out of their way to come to us.
1. Service. We provide top-notch service every time. To us it’s not just about a transaction, we really want to make sure that everyone gets back on the road safely, and for a reasonable price. We are willing to work with people on their budgets, and we think people really appreciate that.
2. Honesty. We work to be very up front—sometimes almost to a fault! We are not going to try to nickel and dime you. We’re not going to try to get you in for an oil change and give you a laundry list of other things to do. We are going to be up front with what you actually need. Now, of course we’re going to tell you if there’s some opportunities with your vehicle, but we’re not going to try to hard sell you on those types of things because we’d much rather you travel back to see us than to try to swindle a bunch of extra work out of you on one visit. We are working for long-term customers who are with us for the long haul.
3. You! The third reason people are willing to go out of their way to come to us is because of you, the customer. We attract a certain type of customer. We attract people who pay attention to things like 30,000 maintenance, and oil changes. They tend to really appreciate and love their vehicle, and people who pay attention to these details about their vehicles tend to choose good, reputable auto shops and stay very loyal to them. So we want to take some time out to tell you how much we appreciate you not only using us once, but over and over again, referring your friends, tagging your friends on our Facebook page and our Twitter, and really just getting the buzz out there. Without you, we don’t exist! So we just want to make sure that we’re giving you some love. Thank you for making us a destination shop here in the heart of McKinney!
1513 S. Tennessee St., Suite 106
McKinney, TX 75069