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Myra Tapp, RN, an intensive care unit nurse at Medical City McKinney, has been recognized as one of 20 extraordinary Texas nurses by the Texas Nurses Association (TNA) and the Texas Nurses Foundation (TNF). This recognition highlights nurses who rose to the challenge during the COVID-19 pandemic.

With the “20 for 2020 Nurse Awards,” the TNA and TNF are “Honoring Extraordinary Texas Nurses during the Year of the Nurse.” The nurses are recognized for their dedication, perseverance, compassion an exceptional year when nurses made a difference in creating a culture of care, playing a vital role in supporting health and wellness, as nursing innovators or community contributors and frontline heroes.

A Medical City McKinney colleague nominated Tapp as a nurse who is “greatly regarded by her peers for being professional, committed and passionate about the nursing profession” and who works in numerous ways to improve patient outcomes. A nurse for five years, Tapp joined Medical City McKinney in 2019 and serves in leadership roles on her nursing unit. One of the initiatives in which she played a leadership role helped dramatically reduce the average ICU stay for patients on ventilators.

“It is just in my personality and in my character to want to serve others,” says Myra Tapp, RN, in her acceptance video. “We have grown so much as a profession and as people in general (during the COVID-19 pandemic) from the challenges of the unexpected and the unknown and I hope we always remember that.”

The TNA and TNF also honored 22 additional nurses with honorable mentions. These included three other Medical City McKinney nurses: Employee Health Manager Sandra E. Foster, RN; Chief Nursing Officer Cassidi Roberts, RN; and Ashley Vassilakos, RN, who works on the medical-surgical telemetry unit.

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Medical City McKinney has been recognized as a Healthgrades 2021 Patient Safety Excellence Award recipient. This distinction places Medical City McKinney among the top 10% of all short-term acute care hospitals reporting patient safety data as evaluated by Healthgrades, the leading marketplace connecting patients and providers.

From 2017 through 2019, there were 190,273 potentially preventable patient safety events among Medicare patients in U.S. hospitals.* And, if all hospitals, as a group, performed similarly to hospitals performing better than expected on each of 13 Patient Safety Indicators (PSIs) evaluated by Healthgrades, on average, 106,052 patient safety events could have been avoided.*

During this time frame, four patient safety indicators accounted for 72% of all patient safety events (collapsed lung, hip fracture due to an in-hospital fall, pressure or bed sores and catheter-related bloodstream infections). Healthgrades found that patients treated in hospitals receiving the Healthgrades 2021 Patient Safety Excellence Award were, on average*:

  • 50.3% less likely to experience a collapsed lung due to a procedure or surgery in or around the chest, than patients treated at non-recipient hospitals.*
  • 60.3% less likely to experience an in-hospital fall resulting in hip fracture, than patients treated at non-recipient hospitals.*
  • 66.5% less likely to experience pressure sores or bed sores acquired in the hospital, than patients treated at non-recipient hospitals.*

65.4% less likely to experience catheter-related bloodstream infections acquired in the hospital, than patients treated at non- recipient hospitals.*

“This national recognition speaks to our commitment to high quality, safe patient care,” says Ernest C. Lynch, III, FACHE, CEO of Medical City McKinney. “And to our promise to our community to provide excellence always in every action, every patient, every time,”

“The importance of hospital quality is now at the forefront of consumer’s minds, especially as we continue to navigate COVID-19. We congratulate the recipients of the Healthgrades 2021 Patient Safety Excellence Award for their ongoing commitment to upholding the highest quality standards for their patients and communities,” says Brad Bowman, MD, Chief Medical Officer, Healthgrades.

Medical City McKinney was recently recognized by The Leapfrog Group with an “A” safety rating for protecting patients from harm and providing safer healthcare.

*Statistics are calculated from Healthgrades Patient Safety Ratings and Excellence Award methodology which is based primarily on AHRQ technical specifications (Version 2020.0.1) to MedPAR data for years 2017 through 2019 and represent three-year estimates for Medicare patients only.

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Medical City McKinney has named Raylene Platel, MD, as chief medical officer (CMO), starting in June.

A key position on the Medical City McKinney leadership team, Dr. Platel will help lead clinical and quality initiatives that support consistent clinical performance and practice standards across the hospital. She will also provide leadership to infection prevention, risk management, safety and the medical staff.

“Dr. Platel is a proven leader with more than 12 years’ experience leading physicians, clinical operations and quality management. We are excited she will be part of our administrative team,” says Ernest C. Lynch, III, FACHE, CEO of Medical City McKinney. “She will be a critical lead as we begin to expand our progressive care unit (PCU) and emergency services when we open our new patient tower and ER expansion later this year.

Prior to this role, Dr. Platel served as the chief medical officer for Citrus Memorial Hospital, an HCA Healthcare hospital in Inverness, Florida, since 2016. She also served as the associate program director for the residency training program at Detroit Medical Center - Sinai Grace Hospital in Detroit, Michigan.

“I am excited to return to Texas and join an outstanding team committed to healthcare excellence,” says Dr. Platel. “Providing our patients with compassionate, quality healthcare is our focus and priority.”

Board-certified in Internal Medicine, Dr. Platel completed her Bachelor of Medicine and Bachelor of Surgery degrees from NTR University of Health Sciences in India. She completed a master’s degree in public health and epidemiology from UNT Health Science Center in Fort Worth and her internal medicine residency at Wayne State University in Detroit, Michigan. In 2018, she received the Healthcare Heroes – Innovation in Healthcare Award for the development of a Graduate Medical Education program at Citrus Memorial Hospital from the Citrus County Chronicle

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COVID-19 did not deter Medical City McKinney colleagues from their tradition to support local charities during the holiday season. The hospital and its medical staff proudly donated $30,000 to four local charities – Community Food Pantry of McKinney, McKinney Education Foundation, Community Lifeline Center and The Samaritan Inn.

Medical City McKinney and its medical staff donated $5,000 each for a total of $10,000 to the Community Food Pantry and the McKinney Education Foundation, and a total of $5,000 each to Community Lifeline Center and The Samaritan Inn.

“This year has been hard on many non-profit organizations and we are pleased to give back to our community as part of our mission to the care and improvement of human life,” says Ernest C. Lynch, III, CEO of Medical City McKinney. “I know these donations will make a huge impact on our community and the lives these organizations serve through housing, food and educational support.”

The Community Food Pantry of McKinney is a nonprofit outreach program that provides food to families and individuals in need. Last year, the food pantry provided close to 60,000 meals, which fed 4,352 people, including 2,055 children.

“We have experienced additional expenses this year due to the COVID-19 pandemic, and we are grateful for this donation to the food pantry,” says Carol Bodwell, director and board president of the Community Food Pantry. “We will use this donation to help purchase groceries to provide 10,527 meals for our community in need.”

The McKinney Education Foundation raises money for educational grants for McKinney ISD teachers and scholarships for deserving graduates of McKinney high schools and Serenity High students recovering from substance abuse.

“The McKinney Education Foundation is honored to partner with Medical City McKinney to support our teacher classroom grant and student scholarship programs,” says Ashley Sine, executive director of McKinney Education Foundation. “We are so grateful that Medical City McKinney generously supports our educators and students.”

The Community Lifeline Center provides firm footing to those experiencing a temporary crisis. A client’s needs may range from rent and utility assistance to food.

“This year we have experienced unprecedented need in our community and experienced unprecedented generosity,” says Scott Elliott, Executive Director, Community Lifeline Center. “In 2019, we distributed approximately 50,000 pounds of food in our community and this year we have distributed more than 700,000 pounds of food. This gift will help us sustain our increased level of food provisions in our community.”

The Samaritan Inn is a transitional homeless program and is the largest provider to the homeless in Collin County. They provide housing to single men and women and children, with one-third of their residents being children.

“This generous contribution will be used in our continued efforts to assist homeless families with children and single individuals get back on their feet once again,” says Rick Crocker, CEO, The Samaritan Inn. “We rely on partners like Medical City McKinney, especially in these unprecedented times when so many have been negatively impacted by the COVID -19 pandemic.  We’re most grateful for this support.”

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Hospital establishes beehives on undeveloped hospital property.

In addition to creating a healthier tomorrow for the community it serves, Medical City McKinney is helping create a healthier ecosystem by cultivating beehives on seven acres of undeveloped property west of the hospital. Six thriving hives, home to about 150,000 honey bees, have produced their first batches of honey. 

With a focus on environmental sustainability, Medical City McKinney established the beehives last spring and is adding plants native to Texas around the hospital campus to create natural food sources to help support the bees.

“As we embarked on the expansion of our newly opened behavioral health and inpatient rehabilitation pavilion, we saw a unique opportunity to partner healthcare with sustainability. Honey bees support a healthy environment, improving human life all around us,” says Ernest C. Lynch, III, FACHE, CEO for Medical City McKinney.

Bees, which will travel two to five miles from their hive to gather pollen and nectar, are essential to pollinating flowers, fruits and vegetables. Cross-pollination is vital to the production of popular fruits and vegetables including strawberries, watermelons and cucumbers, as well as to the wildflowers that bloom in McKinney and other North Texas communities. 

Bees produce honey from the floral nectar and store it in the hive. While the hospital did not collect enough “Sweet Home McKinney Honey” to share, Medical City McKinney will harvest the hives for honey again next summer and anticipates gathering several hundred pounds.  

In addition to adding beehives, Medical City McKinney built a 300-foot retention pond on the property to capture surface rainwater runoff and to beautify the campus.

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Medical City McKinney has recognized Bobbi Smith, RN, behavioral health services, and Madelyn Loschke, RN, labor and delivery, with The DAISY Award for Extraordinary Nurses. This award honors the high quality, compassionate care nurses provide for patients and their families every day.

Smith was recognized by a patient for being extraordinarily helpful, a kind listener and attentive to the patient’s needs. The patient said, “I was able to share with her my personal story and without hesitation, she was willing to listen. We’ve all been through situations in our life, with caring individuals like Bobbi, we will be able to overcome.”

Another patient nominated Loschke for a Daisy award saying, “During my C-section delivery, nurse Madelyn held my hand as she encouraged and assured me everything was going to be okay.” Loschke’s skill and attentiveness allowed her patient to recover quickly after a difficult delivery.

The J. Patrick Barnes family established the non-profit DAISY Foundation established after he passed away in 1999 from complications resulting from an autoimmune disease. The care Barnes received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families. Nurses may be nominated for The DAISY award by patients, families and colleagues.

“We are proud to be among the healthcare organizations participating in the DAISY Award program,” said Cassidi Roberts, RN, chief nursing officer at Medical City McKinney. “Nurses are healthcare heroes every day. It’s important that our nurses know their work is highly valued, and The DAISY Foundation provides this wonderful recognition of their dedication to care for and improve human lives.”

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Medical City McKinney is donating wheelchairs, walkers and other medical supplies to Mission Regan, a local nonprofit that collects surplus medical supplies and shares them with those in need both locally and globally.

The donation is a surplus of used medical equipment and supplies following the move of the hospital’s behavioral health and inpatient rehabilitation services from the Wysong campus to the hospital’s main campus last week.

We are thrilled that Mission Regan can utilize these items to help people locally and as part of its larger, global medical mission,” says Ernest C. Lynch, III, FACHE, CEO Medical City McKinney. “We believe giving back to our community is part of our mission to the care and improvement of human life.”

While Mission Regan works to build a medical clinic in Zambia, they have seen the requests for durable medical equipment like wheelchairs, shower chairs and walkers increase exponentially locally. Many of the requests come from residents who can no longer afford to purchase the needed equipment or who do not qualify for other programs.

“This donation will save lives,” said Josh Willis, co-founder and executive director of Mission Regan. “The number of items Medical City McKinney is donating to Mission Regan is allowing us to broaden our reach as to who we can help. It’s exciting–we can now help more people.”

Medical City McKinney is a 260-bed, acute care hospital that offers comprehensive services including a Level III trauma center, cardiovascular, neurological services, general surgery, orthopedics, women’s services, a neonatal intensive care unit and behavioral health services. Medical City McKinney is a primary stroke center and has an accredited stroke rehabilitation center. Medical City McKinney is part of Medical City Healthcare. For more information: www.medicalcitymckinney.com. Follow us on Facebook and Twitter.

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Premier options are available for patients with the opening of a $52 million behavioral health and inpatient rehabilitation pavilion at Medical City McKinney on September 2. The new facility provides expanded services for these existing programs, previously located on the Wysong campus.

“By expanding and moving these services to our main campus, we can meet our community’s needs and provide our behavioral health and inpatient rehabilitation patients with a full continuum of care in one healing location,” said Ernest C. Lynch, III, FACHE, CEO of Medical City McKinney. “This expansion further exemplifies our commitment to the care and improvement of human life.”

The facility was approved in October 2017 to meet the growing needs of the McKinney community. Construction began on the 80,000 square foot, two story pavilion in September 2018. The new behavioral health and inpatient Rehabilitation Institute includes:

  • 20 inpatient rehabilitation patient rooms
  • 80 adult and geriatric behavioral health patient rooms
  • Leading-edge technology
  • Outdoor healing garden
  • Design elements focused on natural lighting and an open floor plan in common areas

 Medical City McKinney’s behavioral health services provide mental healthcare for adults ages 18 for a wide range of conditions including depression, anxiety and bipolar disorders.

The new inpatient Rehabilitation Institute will enable the dedicated team of doctors, nurses and therapists to provide comprehensive services in a beautiful, inviting environment with leading-edge therapy equipment. Inpatient rehabilitation treatment focuses on stroke, amputations, brain injuries, cardiac rehab, trauma, neurological and spinal cord injuries, orthopedics, multiple sclerosis and Parkinson’s. Medical City McKinney’s inpatient rehab unit is also a Joint Commission accredited for Primary Stroke Rehabilitation.

 

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Medical City McKinney has been honored for outstanding women’s services in the 2020 Women’s Care Awards by Healthgrades, the leading online resource for comprehensive information about physicians and hospitals.

This is the sixth year Medical City McKinney has received the Five-Star Award for Vaginal Delivery and the third year the hospital was awarded the Five-Star Award for C-Section Delivery. A 5-Star rating indicates that the hospital’s clinical outcomes are statistically significantly better than expected when treating the condition or performing the evaluated procedure.

“This national recognition speaks to our commitment to quality patient care and our promise to our patients to provide excellence always, every action, every patient, every time,” said Ernest C. Lynch, III, CEO of Medical City McKinney.

“Hospital quality should be top of mind for consumers when they evaluate and compare hospital performance,” said Brad Bowman, MD, Chief Medical Officer, Healthgrades. “Women who select a hospital with a 5-star rating can feel confident in their choice knowing that these organizations are committed to providing exceptional women’s care to their patients.”

Medical City McKinney is one of nine Medical City Healthcare hospitals honored for outstanding women’s services in the 2020 Women’s Care Awards, including Medical City Alliance, Medical City Arlington, Medical City Dallas, Medical City Las Colinas, Medical City Lewisville, Medical City North Hills, Medical City Plano, and Medical City Weatherford.

View Healthgrades hospital quality methodologies.

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Medical City McKinney has recognized Jarrett Thrasher, RN, orthopedic services, and Rowena Morales, RN, inpatient rehabilitation, with The DAISY Award for Extraordinary Nurses. This award honors the high quality, compassionate care nurses provide for patients and their families every day.

Thrasher was recognized by a patient for being kind, compassionate and knowledgeable. The patient said, “Jarrett is professional and a true example of how a nurse should treat patients, and he made my hospital stay following knee replacement surgery easier.”

Another patient nominated Morales for a Daisy award saying, “Rowena is a truly wonderful nurse. When I needed her, she was there. She makes time to listen and answers all my questions.”

The J. Patrick Barnes family established the non-profit DAISY Foundation established after he passed away in 1999 from complications resulting from an autoimmune disease. The care Barnes received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families. Nurses may be nominated for The DAISY award by patients, families and colleagues.

“We are proud to be among the healthcare organizations participating in the DAISY Award program,” said Cassidi Roberts, RN, chief nursing officer at Medical City McKinney. “Nurses are healthcare heroes every day. It’s important that our nurses know their work is highly valued, and The DAISY Foundation provides this wonderful recognition of their dedication to care for and improve human lives.”

Medical City McKinney is a 260-bed, acute care hospital that offers comprehensive services including a Level III trauma center, cardiovascular, neurological services, general surgery, orthopedics, women’s services, a neonatal intensive care unit and behavioral health services. Medical City McKinney is a primary stroke center and a stroke rehabilitation center. Medical City McKinney is part of Medical City Healthcare. For more information: www.medicalcitymckinney.com. Follow us on Facebook and Twitter.