News
 
Gravatar
Learn About Natural Language and How to Use It for Voice Search Optimization

Remember when we released Voice Search for Local Businesses, Franchises and Brands: The Guide to Getting Found? Well, we’re not done emphasizing the importance of voice search readiness, nor will we be anytime soon!

Today, we’re discussing natural language. In order for businesses to properly optimize for voice search, they need to evaluate how they deliver their information. If ComScore says 50 percent of all searches will be by voice in 2020, then 2019 is the year to get focused.

What Does “Natural Language” Mean When It Comes to Voice Search?

When we talk to each other, we’re more informal than we are when we write a guide or give a speech. This is just a part of basic social behavior. When we talk to our friends, we use slang, contractions and relaxed linguistics.

This informal use of language carries into our text messages and social media posts, too. To be voice search ready, businesses and brands need to take things down a notch in the formality department when creating content. According to Google, 70 percent of the requests asked to their voice assistants are in natural language. These assistants work the best when they’re talked to like humans.

Talking to devices “normally” makes them more effective at finding the answers to questions, especially considering their ability to pick up tone, patterns and voice inflections. Voice assistants are seeking concise, matching answers with the long-tail keywords they’re asked. To stay competitive, businesses need to humanize everything they produce for the web.

Conversation, Intent & Context – The Right Way to Voice Search Optimization

Natural language is conversational. Voice assistants rely on context surrounding that natural language to give voice searchers the exact answer they were looking for. That’s why it’s essential for local businesses to base their content strategy on conversation and context.

For example, asking Siri “tell me everything you know about cars” might cause some disambiguation issues. I asked Siri that question and this is the answer she gave me:

Voice Search Example - Missing Intent

Siri chose to show results first for “Cars,” the Disney animated movie. She then moved on to a news story about car brands, including Ford, GM and Toyota. Toy cars, like Hot Wheels for example, were not even mentioned.

While my query was conversational, it didn’t have enough context clues to tell Siri what I was talking about. This is why intent is so important when it comes to voice search.

We can apply the same concept of intent to a content strategy. If I ask Siri “tell me everything you know about toy cars,” her answer changes completely. This time, Siri chose a Wikipedia entry on model cars, and avoided results regarding car brands or the animated movie.

Siri Voice Search Example - Natural Language

This particular Wikipedia entry gave Siri enough context clues of the type of car it refers to. At the same time, even though I searched for “toy cars,” Siri understood my intent and the fact that “model cars” are also considered “toy cars.”

As you can see from these examples, an exact keyword match is not essential in voice search queries. Intent, conversation & context are far more important.

Local businesses should frame their content strategy with the idea of intent, conversation & context in mind. This means writing content with an understanding of what a potential customer is looking for and answering questions clearly.

The process requires keyword research, specifically long-tail keywords that use interrogative words like who, what, when, where, why, and how. Keywords and semantic keywords are what add context to the local business’ content.

The Hummingbird & RankBrain Algorithms and Their Impact on Voice Search

In 2013, Google’s Hummingbird update changed AI as we know it. The revamped algorithm started analyzing user intent more fully, applied more context to the search and developed a better grasp on semantics. It was with this update that natural language started to be scanned using Natural Language Processing. This allows the technology to master the way the user speaks, even taking things like accents into account!

Two years later, in 2015, Google confirmed the use of RankBrain, a machine learning-based algorithm that is part of the Hummingbird update. RankBrain’s function, in a nutshell, is to interpret a searcher’s intent. I didn’t search for “model cars” in my experiment above, but Siri chose to show me a result for that, thinking of my intent; that was RankBrain working at its best.

The two updates came a while ago, but they very much shaped the beginning of voice search queries. And there’s no stopping them now.

Easy Ways to Use Natural Language

We don’t want anyone to think that using natural language means “dumbing down” the content they’re producing. That’s the farthest thing from the truth! Everything written should be less formal but still highly authoritative.

To stay competitive in the ever-expanding voice search environment, things have to be written with search in mind. This means writers and content strategists – or as I like to call them, “content genius” – need to mentally frame how a person would search for the information they’re writing about. With proper research, this isn’t too difficult to determine. The more people are searching for the topic, the more a properly crafted post will show up. Soon, the post may even make the featured snippet!

Ultimately, the use of natural language is to not only be voice search ready, but also to improve overall placement in search. It’s what the engines are looking for. The higher the placement, the closer to page one a web page is. That spells visibility, traffic, and click-through, as well as voice search optimization.

Long-tail keywords and semantics generally aren’t complicated. People want to get the answers they need, fast. Some of the best forms of content with natural language include easy-to-read FAQ pages, how-to guides, and even publications in PDF format (Google is scanning those, too!).

Additionally, natural language and keywords should extend to the titles and subtitles within a piece. These are all ways to produce A+ voice search-optimized web content!


What Is Natural Language and How to Use It for #VoiceSearch Optimization by @BernieColeman #SEO
Click To Tweet


We Know Voice Search Optimization at Advice Local

Helping our partners help their local business clients become voice search optimized in every aspect has been a priority at Advice Local since 2018. There’s an invisible countdown to 2020, and we are spreading the word. We even launched our Voice Search Readiness test that’s the first of its kind! It tells a business how quickly they can be found by a voice assistant – if they can be found at all.

Natural language and purposeful content are just the beginning of optimizing for online presence, and we can help any establishment (large or local) figure out the rest. Request a demo today!

The post What Is Natural Language and How to Use It for Voice Search Optimization appeared first on Advice Local.

Gravatar
Learn Which Local Citations Need Cleaned Up and How to Get Started

Clean local citations are an essential part of local SEO. It’s one of our highest priorities for the clients we take on at Advice Local and a topic we emphasize to our partners. Any mention of a brand or business online, no matter the forum, has the power to make or break a consumer opportunity. If information is incorrect or misleading, trust is already violated; just like in personal relationships, it can be difficult to regain.

But, let’s be real: combing through every single local citation is exhausting, especially if it’s on your own time. Due to the amount of time that it detracts from other areas, it seems only logical to ask the obvious question: when do businesses really need to clean up local citations? Are there instances when you can let one slide? If the citation doesn’t generate high traffic or is obscure and comparatively minor, it probably won’t sabotage too many opportunities. But, let’s go into detail about when it’s never acceptable to let an incorrect or duplicate listing remain as-is.

Local Citations and Page 1 Search Results

The long and short point of every local SEO effort? We’re all vying for the same spot on the internet. In terms of local search, that spot is page one of search results from Google, Bing or another search engine. Because local citations can help earn the top spot in a search, businesses should run some tests.

The first test: search for the local business or brand by name. What’s the first thing that pops up? If it’s an old citation with an outdated number or former address, know that’s the first thing a potential consumer sees. This information needs to be cleaned up.

The next test involves a keyword-based search. We ran a simple “near me” search that included the targeted keyword “plumbers”. This brought up, immediately below the local pack, the review sites HomeGuide.com, Yelp and Angie’s List. According to a BrightLocal survey 86 percent of people out there read online reviews before frequenting a local business, so a review site is typically one of the first places they’ll look. The quality of the citations there are important to look into.

Local Search Results Example

The last test, because it’s one of the easiest, is to run our free Online Visibility Report. This report will quickly show you which sites in our network a business is listed on and if the listing is correct, incomplete or missing.

example baseline report - Advice Local

Is There Confusion About a Local Citation or NAP Inconsistency?

If there is any vocalized confusion coming from a consumer about a listing, or a lost potential consumer, that’s a major sign that it needs to be cleaned up. This means the listing is misleading enough for people to speak about it on public forums.

Whether it’s on a Google My Business listing for all to see or in the comments section of a website, Super-Empowered Consumers who aren’t satisfied will always be the first to speak up. NAP (name, address and phone number) inaccuracies are a serious thing to rectify. Any inconsistencies probably confused far more than the vocal minority, and these citations should be at the top of the list of those to clean.

Is the Inaccurate Citation on a Government or Other High-Authority Sites?

Citation inaccuracies on government websites are important to note for two main reasons: 1. They can be tricky to correct, but 2. they have to be addressed. These citations are heavily relied upon for data by location-based source like Google Maps and the four data aggregators used in the United States. Government sites are go-tos because of their authority.

In the case of updating the data aggregators, it’s especially important to take care of the problem before that incorrect information is further disseminated across thousands of channels. This can create more unnecessary damage for a brand now, plus more work sorting through the mess later. High-authority sites with local citation inaccuracies should be the first ones checked and corrected.

Where to Begin the Process of Cleaning Local Citations

The previous points are all instances when you should not hesitate to correct any “bad data,” which we consider to be inaccurate citations and other incorrect forms of local SEO.

Start the citation cleanup process by correcting high-authority sources, like the government sites and data aggregators we discussed above. Here’s a infographic on citation cleanup and The Complete Guide How-to for Local Citation Audit and Cleanup that will walk you through the process step-by-step. Then, make a plan to build high-quality local citations going forward.


Does Every Local #Citation Need to be Cleaned Up? by @Advice_Local #SEO #Listings
Click To Tweet


Trust Us to Manage Listings and Clean Up Local Citations

At Advice Local, we offer superior, in-house local listing management services that our clients and partners trust. Part of local listing management includes real-time citation monitoring. Let us do the busywork to maintain your visibility, and allow yourself more time to hone and improve your brand. Request a demo today and see our local SEO software in action!

The post Does Every Local Citation Need to be Cleaned Up? appeared first on Advice Local.

Gravatar
Here Are the Questions to Ask When Choosing a Local Citation Listing Service

Citations are crucial to building a business’ web presence. They’re a topic we hammer home at Advice Local – you’re probably tired of hearing about it! If not, here’s a quick refresher course: a citation is any mention of a business’ information online or offline. These references or citations are found in local directory listings, review sites and in other places online, like blog posts, and offline, like newspapers and print magazines.

The best local citations are detailed and accurate, containing the correct name, address and phone number (NAP) at the very minimum. If the business is lucky the citations link back to the business’ website.

Understanding Citations

There are two primary types of citations – structured and unstructured. For example, you can find a structured citation on a directory site; it includes the business’ name, address and phone number. An unstructured citation is the business’ information on any other type of site like a blog post and most will not include the business’ address and phone number.

If you’re a SEO-savvy business owner, local marketer or agency, you understand the importance of local citations. They can substantially improve placement in local search results. Therefore, you’re faced with an important decision: who should you trust to manage your local citations? This is a choice you need to make with all of the right facts. When you have a trusted company to create and manage a business’ local listings, you free up time to focus on other important aspects of the business.

We won’t lie: handling local citation listings can be a painstaking process to do on your own. The task of removing duplicate listings, updating them with any changed information, and creating entirely new listings is a large undertaking.

If you’re in the market for a local citation listing service, what criteria should you keep in mind? Well, we’ll tell you. Here are the top questions to ask during your search.

What Locations Does the Citation Service Target?

At Advice Local, we operate out of McKinney, Texas, but we can handle any local citation listings across the United States and Canada. If your company is based abroad, you’ll need to find a local citation listing service that submits to directories in the target country or countries.

According to BrightLocal, the United States is more structured than other countries because we have our four main data aggregators that submit to thousands of websites and directories simultaneously. Of those four, Factual is the only aggregator that submits beyond the U.S. and Canada.

Submission to data aggregators should be one of the key criteria you look for in a local citation listing service! Let’s delve more into why data aggregators are important.

Do They Use Data Aggregators?

We bring up data aggregators frequently because, in this digital day and age, a business won’t reach its full potential unless its information is being properly circulated. Data aggregators offer unmatched visibility.

Micro-Moments Data Aggregators

Neustar/Localeze can instantly submit data to 90 search platforms, mobile apps, directories, navigation services, and other sites. Acxiom is more locally focused, distributing submitted data to 75 local search companies on top of search engines and distribution partners. Infogroup provides businesses with the opportunity to go above and beyond with their listings, sending information further to navigation and mobile industries, too. Lastly, Factual is the most location-minded directory. It’s available in more than 50 countries and submits to mobile systems as soon as any information changes. Currently, Factual maintains data for 100 million local businesses.

All of the data aggregators prioritize correct data and go to extensive lengths to verify listings. Utilizing them for local citation listings is the way to go. If you’re looking at listing management company that doesn’t utilize data aggregators, look for a better service.

Note: we always submit data to aggregators at Advice Local!

Make Sure They Cover All of the Bases of Local Listing Directories

If you’re hiring a local citation listing service for yourself or your client, make sure they’re worth your time. With the many options to choose from, it’s important to make sure they submit to the most important directories beyond Google My Business. A few include SuperPages, D&B and MerchantCircle.

A vertical listing is an industry-specific directory, serving the medical field, attorneys, home repair professionals, and even the food industry. It’s a niche, and the local citation listing service you select should be familiar with any vertical directories that could benefit the business. Examples of vertical-specific directories include eLocal Doctors, FindLaw and Fixr.

Geo-specific directories are relegated to a geographical region. For example, if the business in question is based in the Dallas, Texas area, circulating business information through a hyperlocal directory like BubbleLife will gain visibility for DFW residents.

Geo-Specific Business Listing Example

Additionally, any local citation listing service you choose should comprehensively submit to GPS in-dash navigation solutions and mapping apps, too. If a potential consumer can’t find the business’ storefront, they’ll move onto the next best option. Who wants to lose that business?

How Do They Report on the Business’ Local Citation Listings?

This question is one of the most important things to consider when choosing a service provider for local citation listings. How do they report the progress of the directories that the business is successfully listed in?

At Advice Local, we have multiple methods of reporting listing statuses to our clients and partners. Through our partner dashboard a business’ overall online visibility, listing status and visibility for each of the local pages (Google, Bing, Yelp) is viewable 24/7 through the Progress Report.

example of local pagesAdditionally, our partners have the option to setup automated reporting to be delivered to them or their clients monthly. When it comes to reporting, transparency should be a priority from the get-go. Clients should always know exactly what’s going on with their local listings.

example of advice local directories report

Because Advice Local performs API submissions, any change in information can be sent out immediately. We always keep our eyes peeled for incorrect listings, and we handle any problems quickly to prevent potential consumers from experiencing any confusion.


How to Choose a Local #Citation #Listing Service by @GetPlacedLocal #SEO
Click To Tweet


Trust Us to Be Your Local Citation Listing Service

Since we’ve presented the main things you should look for in a local citation listing service, we should probably mention that we excel at all of them! We are entrusted with hundreds of thousands of listings daily. They’re monitored closely to keep our clients and partners always informed.

Interested in the kinds of listing management we can offer you? Request a demo today.

The post How to Choose a Local Citation Listing Service appeared first on Advice Local.

Gravatar
Learn about the most common citation building myths and get the real facts today.

Citation building is essential for any local business. It’s the way that the business gets found online. A citation encompasses any mention of a brand online, and most will include the NAP (name, address, and phone number) on countless platforms. Guess what? Every single platform matters.

Every citation published is a means to accomplish E-A-T online. You know this one by now! It’s expertise, authoritativeness and trustworthiness, and it’s Google’s “metric” behind every SEO measure today.

The goal is not only to get the public to trust local businesses, but search engines, directories, and social platforms as well. Accurate citations are the key to helping businesses gain the trust they need from their consumer base so they can place higher in search results!

Are These Citation Building Statements Facts or Myths?

We’re going to play “MythBuster” today – citation building edition! We’re covering some of the biggest myths out there about citation building and setting the record straight, so you can best help your local business clients! Let’s get started.

Myth 1: Local Citations Harm a Business’ Google Placement in Search

This first myth could not be further from the truth. Almost every citation out there, especially in locally focused directories, works in the local business’ favor when it comes to Google placement and search rankings. The citations have to be clean, correct business listings to make the best impact. If you have citations that include positive reviews and other validations of the products or services a brand offers, the Google placement will only improve!

Myth 2: Hiring a Marketing Company to Handle Local Citations Is Wasting Money

At Advice Local, we know how much of a myth this is because we handle citations daily! Marketers know what they’re doing. They can circulate a citation to thousands of directories in no time because the technology is available to do so. Additionally, if they have the resources we do, they have the ability to submit to data aggregators for even more listing circulation. That leads to increased visibility on a variety of platforms, which then translates to leads and profits for the local business. Hiring a company like us to manage a business’ citations is one of the best things you can do. (And yes, we are partial.)

Myth 3: Discrepancies in Local Citations Aren’t a Big Deal

In a world where business listings require consistency across the web, discrepancies are a definite no-no. It all goes back to the NAP; a business’ name, address and phone number should be exact. The Google algorithm is brilliant and will connect the dots if a business’ information is listed differently here and there, as long as it still contains the same core details.  Examples of accepted discrepancies are Ste. vs Suite or Pl. vs Place. Google will normalize this type of data.

However, if a business moved locations in recent years or changed phone numbers, outdated information could be floating around the web, confusing searchers. Typos or variations in a business’ name can also impact their ability to be found.

A listing serves as a first impression to potential consumers, and incorrect information can create a lack of trust in a business. Inaccuracies undermine the authority a brand is trying to establish.

Myth 4: Citation Building Is the Only Important Way to Create Links

Citation building is important, of course, but local SEO involves a lot of moving parts that ultimately come together to create digital success for a brand. Link building can be accomplished in more ways than one, through components like an airtight content strategy, earned media and publications. When coupled with citations across the web, this leads to greater brand visibility, traffic to websites, and online authority. They’re all building blocks!

Myth 5: A Google My Business Listing Does Not Count as a Citation

Without hesitation, we can say that any mention of a business is a citation. Since a perfect Google My Business listing includes the business’ name, it’s citing the business.  A GMB listing is crucial to a brand’s success, which is why we’ve talked about it time and time again. Creating a local page on all the major search engines is one of the most direct ways to get a consumer to interact with a brand or business. All of the need-to-know information is visible, plus page “enhancers,” like popular times to visit a storefront, posted photos, and reviews.

If a business’ name and crucial information are out there for consumers to find, plus bonus content, it’s actually one of the most powerful citations!

Myth 6: Local Business Citations Will Lose to Big Name Competitors

Any local business that won’t build citations for fear of being overshadowed by big competitors doesn’t understand big picture SEO! That’s where our partners come in. Sure, when a local business enters the ring with the big names, there’s bound to be more competition between industry members.

But, when there’s a superior product being offered, a lack of citations across the web will hinder being noticed at all. If that doesn’t steal profit opportunity, what does? Online success is about proper, strategic citation building that makes a brand or business stand out – no matter their size.


Debunking #Citation Building Myths by @Advice_Local #SEO
Click To Tweet


Request a Demo to See How We Amp Up Citation Building

At Advice Local, we offer a suite of superior products for our clients and reseller clients. They are all proven, honed tactics that our team performs in-house, including citation cleanup, local listing management, and other agency services. We are ready to debunk any myths circulating around the local SEO world that can shake the confidence of brands and pros. Request a demo today to see how our products and expert advice lead to satisfied business owners!

The post Debunking Citation Building Myths appeared first on Advice Local.

Gravatar
Learn How to Help Service Area Businesses Place in Local Search Results

Last month, we talked about how to best optimize Google My Business listings for service area businesses (SABs). SABs have always experienced challenges in the digital space due to their lack of a physical storefront; creating fully optimized business listings has been difficult, as many of these businesses operate out of homes or locations that are not customer-facing like a warehouse. Fortunately, the battle to achieve a top-notch local presence has shifted in SABs’ favor this year!

Service Area Businesses Need Local Search Placement, Too

Before Google released their new SAB guidelines for Google My Business, nailing down a specific service area was much more complicated for service area businesses. Now that the SAB owner has location options tailored to them when they create their GMB listing, things have become a whole lot simpler – and safer! They simply have to decline listing a separate business address; before, it was required to include some sort of address in order for the listing to go live. A SAB owner could hide the address from view, but it still made many uneasy. Now, all they have to do is specify the service areas and zip codes covered by their business!

The ability to include this level of detail in their Google My Business listing is unprecedented for service area businesses, but it’s just the beginning when it comes to them being seen by the right people. Now that we’ve covered how to get their GMB listing in good shape, it’s time to help SABs place highly in local search results.

Here are a few surefire ways to help service area businesses today!

1. Content for Service Area Businesses

Surprise, surprise: content is important here, too! When it comes to placement on the web, there has never been more of an emphasis on content than now. This ranges from website content to content within a GMB listing. Have you heard of Google Posts? With their creation, a Google My Business listing manager has the ability to write a short piece of content, promote an event or showcase a special for a limited time. This is the perfect type of content to hook audience members, and a site can increase click-through by posting more.

Google Posts offer a quick read, are eye-catching, and serve as their own ad. Boom! Instant visibility and brand awareness. Think of Google Posts as a first impression – no one gets a second chance with those, especially in the age of Super-Empowered Consumers who are uninterested in wasting their time.

Google My Business - Google Post Displayed in Search Results

Whether a brand creates Google Posts, blog posts, web content or other forms of content, search engines scan content for professionalism and authority. With each piece, a brand should strive to establish what Google calls E-A-T: expertise, authoritativeness and trustworthiness. We’ve talked about this concept before because its importance extends all throughout SEO.

It is especially important for service area businesses to be as city-specific and localized as possible. Meta descriptions, titles and headlines should reference a SAB’s location or service area if it makes sense with the flow of the piece.

Lastly, we must discuss keywords. Before a SAB owner begins writing, significant research should be done on the right keywords to use throughout the content. Keywords are vital to practically every aspect of search engine optimization, and the proper use of keywords is one of the main ways that smaller businesses can compete in a search. Tools like SEMRush help point a writer in the right direction for the proper keyword-based titles, headings and other ranking-specific components. The more keywords, the better.

2. The Featured Snippet Is SAB Goals!

The featured snippet is a great thing, but it can be a not-so-great thing when it comes to smaller businesses, like SABs. We discussed it at length when talked about zero-click searches. The featured snippet is the answer at the top of a Google search page. Content from the highest ranking webpage is found systematically by Google, which determines the featured snippet. It’s displayed in a defined box containing the “snippet” of content retrieved from the search, with the title of the piece and a URL. The keywords are bolded because Google scanned for them!

How to Get Google's Coveted Featured Snippet

The featured snippet is considered an achievement, as the “winner” is shown on the first page and will more than likely receive the first click, earning the click-through that every website desires. Making the featured snippet should a goal for everyone, including service area businesses that need the exposure. Optimization for the featured snippet should be kept in mind when writing any kind of content.

To optimize for the featured snippet, keywords should be used frequently throughout the content, and the tone of the content should be conversational. Web-based writing always needs to get to the point in as few words as possible; short and sweet gets the snippet! A SAB should not be afraid to use varied media forms either (e.g. slide decks, video, etc). It’s all about standing out and gaining traffic.

3. The Importance of City Pages For Service Area Businesses

The importance of city pages for service area businesses needs to be brought to the forefront. These businesses are all about location, location, location – it’s in their title! All content that a brand produces should be tactical, but when it comes to businesses that serve a broad area, city pages are necessary for ranking purposes in search.

Example of a City Page

As with blogs and articles, there are specific strategies that will get city pages picked up by search engines. These are pretty standard SEO writing procedures; the content must be engaging and location-focused, and it should include an attention-grabbing title with keywords, headings with keywords, a meta description with a compelling call to action, and links to both internal and external sources.

The content cannot be the same from city to city with only minor changes – duplicate content will not help the city pages place in search results. It’s about getting a SAB seen in a particular region, and city pages are crucial to that process.


Helping Service Area Businesses Place in Local #Search Results by @BernieColeman #SEO
Click To Tweet


We Can Help Service Area Businesses

When implemented, these pointers will help service area businesses place higher in local search results. We know this because we do it everyday! Here’s a local presence management case study to prove it. But, putting a plan into action can seem challenging. At Advice Local, we help SABs place higher in search results. Request a demo today to learn more about how we can help the service area businesses you represent.

The post Helping Service Area Businesses Place in Local Search Results appeared first on Advice Local.

Gravatar
Learn How Local Businesses Can Conquer Voice Search Through the Featured Snippet

Did you know that 80 percent of the answers that the Google Assistant gives through Google Home come from featured snippets? Last year, digital agency ROAST released a voice search ranking report that included a study detailing when the voice assistant takes information from featured snippets and when it doesn’t. The results were clear: the featured snippet plays a key role in voice search – at least when it comes to Google.

If you think about it, it’s only natural that Google is trying to push one of their products (the snippet) through another one of their products (the Google Assistant). But, could the significant results from ROAST’s voice search ranking report mean more than just that? Could this be the beginning of an era in which the success of a local SEO strategy comes in the form of featured snippets, not from high positions in SERPs? Although we don’t know that for a fact just yet, every move made by Google seems to point that way.

It’s more important than ever for local businesses to prepare for voice search by getting as many featured snippets as possible. A good starting point is checking if a business is voice search-ready. The next step is the featured snippet, which I explore below.

The Coveted Featured Snippet

Just how essential is position zero? The featured snippet extracts information from a webpage and presents it in a SERP known as “position zero” at the very top of the page. As position zero, the snippet is the first thing that a searcher sees after a query unless there are paid ads above it. If their query is answered by the snippet, and it usually is, then there’s no need to even click through to the actual webpage.

For websites that get their revenue from page visits, the rise of the featured snippet has become more than just a minor inconvenience. The snippet is hindering their income, putting them at risk of going out of business. Fortunately, this is not exactly the case for most local businesses. Most don’t care about the quantity of traffic but about the quality of traffic – the type of traffic that will actually convert. Although local businesses may not see an immediate loss of revenue due to the snippet, if their content doesn’t hold the coveted position zero, chances are they are losing business to the competition. Position zero can make or break a local business.

Featured Snippets and Voice Search

Featured snippets and voice search seem to have something in common: they both feed off natural language and long-tail keywords. For example, if you look for “What is local presence management” on Google, this is what comes up:

Local Presence Management Featured Snippet

If you ask the Google Assistant the exact same question, this is what comes up:

Local Presence Management Voice Search Results

Advice Local’s detailed article on Local Presence Management holds position zero for the query and, as you can see, it’s also the preferred response on voice search. While other websites like LSA Insider, Social Media Today and BirdEye hold positions on the first page, they’re not even considered on voice search results.

After the results of our little study, it becomes clear that local businesses that don’t appear on position zero or the featured snippet are losing potential customers to the competition.

How to Optimize Content for Voice Search and Featured Snippets

There are certain things a local business should keep in mind when writing or optimizing content for voice search and featured snippets:

Choose Wisely

The first thing a business should decide is the format of the content. There are three different types of featured snippets: paragraphs, lists and tables. Most featured snippets come in the form of a paragraph. According to STAT, paragraph snippets amount to 81.95 percent of total snippets. Lists are in second place, with 10.77 percent of the total and table snippets are only 7.28 percent of the total snippets.

Every type of content is good for something. You wouldn’t want to read a recipe for braised short ribs in paragraph form, right? Choosing the right format for the content is a key part of placing in featured snippets. If the local business decides to use a paragraph, then the answer to the question asked should be clear and concise. Avoid fluff at all costs!

Go Natural

We live in an era of text abbreviations. Not only classics like “Sr.” or “Mrs.” but also others like “TTYL,” “IMO” and “LOL” are seen everywhere from text messages to social media. It seems that the less we can type while conveying the same idea, the better. It’s no wonder that when search engines came to exist, the world easily adapted to their keyword-centric queries. Instead of typing: “How do I unclog a toilet?” a user can get the same search results by simply typing: “unclog toilet.”

Of course, no one says “TTYL” or “unclog toilet” in real life. That doesn’t sound natural. When we speak, we use full sentences and proper tone for questions or exclamations. With the rise of voice search, natural language is making a comeback. There’s no typing involved in voice search, so why not ask exactly what you’re looking for?

Not only do voice search likes natural language and long-tail keywords, but featured snippets do as well. Using both is essential in placing in position zero for a particular query.

Consider Intent

Back in 2013, Google debuted their Hummingbird algorithm. With this update, Google focused on intent. According to the Google blog, “The Google app is starting to truly understand the meaning of what you’re asking. We can now break down a query to understand the semantics of each piece…”

Since Google focuses on intent, local businesses should, too. If the local business’ content answers the question that a searched intendedto ask, that’s voice search and featured snippet gold. In order to do this, the content should be clear and give a comprehensive answer to a particular question.

For example, if the local business is a bakery, maybe one of their pieces of content could be: “What Are Good Dairy-Free Alternatives to Milk?” The answer should be given in the first paragraph of the text. For example:

Example of a List Featured Snippet

In this particular case, the best way to answer that question was a list. That’s why Google chose this particular webpage as the source for their featured snippet.

As you can see in the answer, certain words are bolded within the text. Those words are known as semantic keywords. These types of keywords help add intent to the content.

It’s a Q&A and FAQs World

I’ve already said that local businesses should focus on answering questions clearly and concisely to have a better chance of earning the coveted featured snippet. What better way to do that than through a list of questions and answers?

Including long-tail queries throughout the content and giving straightforward answers is the best way to go. Although long-tail keywords may bring in less traffic because they’re so niche, they will likely bring in the type of traffic that converts.

Local businesses should take real-life questions and put them on paper. Do they have customers or potential clients asking particular things? Those are the type of questions that businesses should include in their list of Q&A or FAQs.

Make Good Content Better

Optimizing content is not just about adding certain keywords or changing subtitles to fit the topic better. Oftentimes, optimization can come in the form of images, statistics and outside sources. Is there a better image that suits the content? Are the stats used still accurate? Is the content linked to the most up-to-date sources?

Making content better for voice search and featured snippets might be as simple as making it evergreen or answering questions in the most thorough way. Local businesses should consider adding content to an already strong piece to have a chance at the position zero featured snippet.


How Local Businesses Can Conquer #VoiceSearch Through the Featured Snippet via @Advice_Local #SEO
Click To Tweet


Talk to the Experts

At the end of the day, conquering voice search and featured snippets is all about getting listed in the right places and constantly creating the kind of content that users will want to see from a local business. We do this and so much more at Advice Local! Request a demo today to see how we can help you help your local business clients.

The post How Local Businesses Can Conquer Voice Search Through the Featured Snippet appeared first on Advice Local.

Gravatar

When you’re searching online, the last thing you want to do is scroll through dozens of pages to find what you’re looking for. Impatient consumers want the right results right now. Enter: the zero-click search. Google has learned how the average consumer behaves and has adapted their search results to produce zero-click results in the form of featured snippets, Google My Business listings and answer boxes.

With less consumers actuallyclicking through to a local business’ website, are zero-click searches killing SEO? Well, no! It’s a matter of optimizing your strategy to help more local businesses get found online. As marketers working in the fast-paced digital era, we know we have to adapt – as soon as possible – to the newest trends. That means zero-click searches.

Keep Your Friends Close and Zero-Click Searches Closer

To help a local business stand out in a zero-click world, first we have to understand what zero-click searches are. Like the name indicates, a zero-click SERP is an answer that Google displays at the top of the page, giving you a quick answer to your query.

Zero-click searches can have different forms, from straightforward answers like measurement conversions to featured snippets that answer a particular question. This almost completely eliminates the need for a searcher to click through a website to learn more information. Why read the entire article to find an answer to your question when Google is doing it for you?

For example, if you’re doing a measurement search on mobile, chances are you don’t have the time (or interest) to read an entire novel on the metric system. You probably just want to know how many grams of sugar are in a cup before you start baking a cake. Statistics agree with that theory and indicate that 61.5 percent of every 100 mobile searches were zero-click.

Meanwhile, desktop users have displayed different wants and needs. With zero-click searches accounting for only 34.3 percent of every 100 desktop searches, it’s clear that a searcher is likely to use their computer when they want to go more in depth in a particular topic.

Taking Zero-Click Searches Head-On

Zero-Click Searches Inforgraphic

Long Story Short…

Here are some actions that could help local businesses stand out from the competition and earn the coveted zero-click SERPs:

  1. Have an optimized Google My Business (GMB) listing. A GMB listing is the zero-click SERP par excellence. Any local business with an optimized listing on GMB is already one step ahead from the competition.
  2. Take numbers into consideration. Content strategy should always revolve around facts. Not what the business thinks mightconvert, but what actuallyconverts. Click metrics are essential to target the right keywords.
  3. Use on-SERP SEO tactics to dominate page one of search engines. If a local business earns a featured snippet, has an optimized GMB listing, runs pay-per-click ads and places in the first position for organic SERPs and Map, they have higher chances of getting found online.
  4. Tailor content to get featured snippets. Straightforward answers can be a way of snagging the featured snippet. FAQ pages can also work wonders.
  5. Write exclusive content on third-party websites. Whether it be an online magazine for people in the same industry or a thought leadership blog, a business can be featured in a zero-click search position if they’re mentioned in an authoritative blog in the field.

Now that you know how to help local businesses succeed, it’s time to act. Start by sharing this infographic on social media. If you would like to embed it on your blog, make sure to scroll to the bottom for the embed code.


Local Businesses Can Stand Out in a Zero-Click #Search – Here’s How by @BernieColeman #SEO #Infographic
Click To Tweet


What’s Next to Win Zero-Click Searches?

The online world is constantly changing and although not everyone is ready to follow suit, we are. From listing management to the zero-click SERPs, our team of experts at Advice Local knows what it takes to help local businesses get found online. Request a demo today to find out how we can help you help your clients stand out in a zero-click world!

Share this Image On Your Site

The post Local Businesses Can Stand Out in a Zero-Click Search – Here’s How [#Infographic] appeared first on Advice Local.

Gravatar
How Our Local Presence Management Solution Achieved All of Our Pest Control Client's Goals

At Advice Local, we know that our digital marketing and local presence management strategies are effective. But, saying is one thing… showing is where it’s at and we’re doing that today.

In 2018, we took on a new client, an international pest control company that operates in 23 countries. This brand has a presence within 47 states across the United States, and serve more than 300 individual locations. They came to Advice Local in search of local SEO expertise, which we gladly provided.

Our work with them led to success in their local presence management efforts, profits, and visibility on the web. Here is an in-depth look into the work we performed for this pest control company, and are digital efforts which contributed to their successes.

A Deep Look Into Our Local Presence Management Work

First, we scheduled a meeting with our client to better understand the issues they perceived with their online presence. We do this with all of our potential clients; hearing what they believe is not working – as well as the goals they want to achieve – is factored into the foundation of the work we do for them. From there, we performed a full audit to discover exactly what items needed to be tackled first to reach the client’s main goal: increasing traffic and revenue.

After their audit, we found the following major issues with their locations’ digital presence:

  • They were missing locations’ listings across the local ecosystem.
  • There was inconsistent and inaccurate NAP (name, address, and phone number) data for existing locations, both in online business directories and search engine listings.
  • There was missing location data across the entire local ecosystem, not just a single network.
  • There were low rankings in many areas.

The Client’s Vision

This brand had more than one goal in mind, and they weren’t playing around with their specific expectations! Their first goal was to increase traffic to their location pages by 35 percent by amping their visibility in local key markets. Secondly, they wanted to make sure that at least 90 percent of all of their data across the web was accurate. It’s no doubt that, with more than 300 locations, we had a challenge in store for us! Lastly, they wanted to increase clicks and calls from their Google My Business (GMB) listings by 25 percent and 15 percent, respectively.

The Advice Local Solution

This pest control brand was working with another local presence management company at the time, which had more than 27,000 location listings – but it wasn’t enough to reach the client’s goals because of optimization and accuracy issues.

In order to provide a better solution, we completed a detailed audit of all the citations for the listings created with the other company. We also made sure that any duplicate suppression listings were tracked down and cleaned up. We used multiple tools and methods to find and fix the errors on these location listings in order to create consistency in the data. If you know us, then you know how frequently we mention the importance of consistency, and how it can make or break business opportunities! Those missed opportunities with each location were addressed quickly.

After the audit and research, we knew a visibility increase could only be achieved through a combination of citation building, citation cleanup, on-page website changes, content discovery topics and schema markup. We conducted another by-hand discovery of all citations, looking for faulty live links and incorrect phone numbers. We also created a unique listing package to avoid any overlap with the existing 27,000 listings created by the other company. We identified 10 new vertical sites and submitted accurate business’ data to them, creating new visibility opportunities for the client’s locations!

Increasing customer actions via GMB was also a goal for the client, so we then focused on auditing each location’s GMB listing for accuracy. We wanted to obtain their insights on actions, rankings, photos and queries, among others. GMB offers untold information on individual locations, but only when they’re fully optimized. That’s why we optimized each listing with relevant information – like products, services, coupons and offers – and added approved photos. In short, we created the dream listing that every business needs no matter their size! We then ensured each listing linked to the respective landing page, and finally corrected any duplicate or inaccurate listings.

We took a series of additional steps to achieve this brand’s goals. Our work included:

  • Local optimization practices, like local listing management, optimization and promotion.
  • Website technical optimization.
  • Context semantics content ideation.
  • Relevant and quality inbound referring domain, particularly local-specific links.
  • Custom reporting on goals & progress.

The Incredible Results

After putting our plan in action, the pest control brand started seeing results within only two months! This is what we were able to provide in that short time frame:

  • The listing searches reached the highest point in one week: 26,381 searches!
  • 6,973+ keyword positions moved up in rankings across all locations.
  • Bing organic keyword positions were up by 14,146 in a positive direction.

By the third month, we added these following successes:

  • Impression data reached its highest point – over 200,000 for three consecutive months.
  • Total clicks reached its highest point – over 60,000 for three consecutive months.

On our own Advice Local dashboard, we noticed after three months:

  • A 38 percent growth on NAP score.
  • A 38 percent growth on visibility.
  • A 58 percent growth on directory score.

As for their GMB listings, after four months we achieved the following:

  • Profile views up 127 percent.
  • Search views up 81 percent.
  • Google Maps views up 15 percent.
  • Bing search impressions up 83 percent.
  • Other listing impressions up 61 percent.

On Bing, we saw an increase from 7,500 monthly searches to almost 15,000! We saw amazing results on Yelp as well, with appearances jumping to an all-time high of over 500,000 for five consecutive months. With our solution, we didn’t just reach their goal of 35 percent increased traffic – our client also saw the most profitable month in company history. How incredible is that?


Local Presence Management Case Study – An Award-Winning Multi-Location #Brand Solution by @GetPlacedLocal #SEO
Click To Tweet


Our Local Presence Management Strategies Result in Happy Clients!

Partnering with this international brand and helping them achieve the success they wanted was a thrilling mission. We knew our methods would work because we see them work every day for other businesses and brands like them!

Our local presence management solution increased their visibility and resulted in clear conversions that made their investment with us worthwhile. We’re ready to do the same for other companies! Request a demo today to learn how we can help the businesses you represent, too.

The post How Our Local Presence Management Solution Achieved All of Our Pest Control Client’s Goals appeared first on Advice Local.

Gravatar
FAQs About Local Listing Management

Today, we decided to tackle one of our favorite topics – local listing management– in a new way. We’re all busy people; whether we’re running our own local business or reselling others’ services to potential clients, sometimes we don’t have time to read a lengthy article. So, we decided to make life a little easier and spell out the importance of local listing management in good ol’ question and answer form! Here are some FAQs on the topic that may offer new information – and get potential clients on board with what you, as an Advice Local partner, can do for them!

Why Is Local Listing Management Important?

Local listing management is more than just one thing; it’s several moving parts that come together to create a stellar digital presence on the web. From a comprehensive Google My Business listing optimized for search to submitting correct data to a variety of directories, the goal of these efforts is to circulate a business’ information to get them seen by potential customers. Proper local listing management also includes profiles on review sites and social media pages – which is where many people find local business information in today’s on-the-go world!

Why Should You Partner with a Local Listing Management Provider?

Or simply, why should a local business have their listings professionally managed by a company? Ongoing upkeep of citations is vital, because when a potential customer finds the wrong information about a brand, it typically means their business is lost. Seriously! A wrong phone number or the incorrect hours of operation is enough to deter someone from buying from a business altogether – there are no second chances.

It all comes back to the NAP (name, address and phone number.) Not only do we distribute detailed business listings to the most important directories and data sources, but we monitor the listings and maintain accuracy in real time. The technology and expertise of listing management providers like us provide invaluable help to agencies, brands, franchises and SMBs. Read the comparisons of listing management services at different companies here!

How Can a Reseller Help Get Local Businesses Visible Quickly?

Companies such as Advice Local have the capability to circulate local business data to directories quicker than an individual business because of their technology. Agencies and businesses can submit local business data manually to directories and data aggregators, but the process is time consuming. We can vouch for it at Advice Local! We have the ability to submit to top directories and utilize data aggregators to help spread local business’ information almost instantly. Not sure what a data aggregator is? Read on!

What Is a Data Aggregator and How Does It Help With Local Listing Management?

There are four major data aggregators utilized for businesses in the nation: Neustar Localeze, Factual, Infogroup and Acxiom. These aggregators partner with directories to distribute a business’ information online. Sometimes through this submission process bad data will creep out onto the web. So, what happens when bad data gets swept up in the mix? Well, bad data can hurt a business if it’s not caught.

To stop bad data from hurting businesses, we constantly monitor citations at Advice Local, as they are invaluable when it comes to local listing management. Data aggregators can manufacture large amounts of data much faster, and their connections go beyond directories. They can connect the dots to GPS and mapping services and pass on information to targeted, geo-specific areas. Data aggregators are key to local listing management, and always will be. For example, Localeze is important to get a local business found in voice searches on Amazon’s digital assistant, Alexa!

What If a Business Has Multiple Locations? How Does That Affect Local Listing Management?

The short answer: it doesn’t at all! But it’s important to partner with a company that knows what they’re doing. Each location of the business is treated like an individual client, and a single location’s visibility will not diminish because they’re one of many. In fact, there is strength in numbers, and brands can get higher visibility in search if they do things the right way. Some sites, like Facebook for instance, will let a brand have a main Facebook page with their locations nested underneath them.

Are Directories Still Important for a Business’ Local Visibility?

There has been some recent discussion that directories are not as important as they once were when it comes to visibility and web placement. Well, we disagree – so much so that we write an annual post every year on the best directories! Correct NAP data that is sent to directories that are both authoritative and have the trust of the masses helps get businesses seen by the right people. We’ve seen it time and time again, and we don’t think directories will lessen in importance anytime soon. In fact, the 2018 Local Search Ranking Factors Study revealed the following influences local placement:

  • Google My Business 8.85 percent
  • Citation Signals 8.41 percent
  • Review Signals 6.47 percent
  • Social Signals 3.47 percent

Access the rest of the factors that influence local business placement here.

 How Can You Tell If a Local Listing Management Is Improving a Business’ Local Visibility?

Besides the increase in site traffic and visits to a business’ storefront, most listing management providers have a reporting solution integrated within their technology. If they don’t, this should be a red flag.

We believe in giving our partners and business owner clients control of their data, so we share it constantly through our dashboard solution. Our visibility report shows the increases in visibility from the baseline, which is established when the business is entered into our system. On average, a business listed with us starts with a visibility score of 35 percent, and we increase it to 99+ percent!

What Else Can Help a Business Improve Placement and Increase Visibility?

We mentioned above a list with the local search ranking factors. The list also highlights some other important criteria to improve a local businesses rankings. Link signals was the top factor at 27.94 percent!

There is no limit to the importance of quality links when it comes to improving a business’ placement in search results. Joe Youngblood says that his go-to marketing strategy that makes the biggest impact for local businesses is link building.

“Most local businesses do not have good, quality links to their website. There are lots of other things that will have an impact, but the largest impact will probably still come from good link building. If you have limited time and resources, get your link building nailed down before you run off chasing other endeavors. Once you’re going good and getting new, quality inbound links on a fairly regular basis, turn your attention to other things.”

Of course, there’s more that will make a difference in local search placement and ranking! We’d be remiss not to point you toward the impressive list of digital services we perform in-house for our partners, franchises, brands and SMB clients.

So, Is Local Listing Management Important?

YES! If you take anything away from these FAQs, it should be that local listing management is just as important going forward as it has been in the past.


#FAQs About Local #Listing Management – The Most Common Questions by @BernieColeman #SEO
Click To Tweet


Correct NAP data, directories and data aggregators will never go out of style, and we’re only grazing the surface of what can be done to help! We can manage each business  you represent to create and claim their business’ listings.

We know the importance of outsourcing local listing management to the pros. We’ve helped more than 1.5 million business locations since our founding… is your client next? Request a demo today to get started!

The post FAQs About Local Listing Management – The Questions on Everyone’s Minds appeared first on Advice Local.

Gravatar
Using Search Queries to Help a Local Business Rank

If there’s anything we’ve learned in all our years specializing on getting local businesses found online, it’s that consumers are unpredictable. Although you might have an idea of the search queries a potential customer uses to find a particular business, it’s hard to know for certain without putting on your analytical thinking cap and digging into the data.

In 2015, Google launched Search Console, a free set of tools aimed at helping businesses monitor their sites’ online presence. Thanks to Search Console, marketers, businesses and agencies no longer need to take an estimated guess about the search queries that convert. They can know the actual keywords a searcher used to access the business’ website.

Search Console is one of the most useful tools used to gather insights into search queries and keywords, but local businesses can also find a similar analysis through Google My Business (GMB) Insights and Google Analytics. With a zero-click SERPs getting closer and closer, leveraging all these tools together is one of the best ways to get more insights.

Let’s take a look at how local businesses and marketers can take advantage of the information on search queries that Search Console provides.

Search Queries Are the Real Deal

Search queries are what a consumer types directly into the search box of a search engine, like Google or Bing. This may sound like the definition of a keyword, but it’s not. Elisa Gabbert, at Wordstream, said it beautifully: “a keyword is sort of like the Platonic ideal of a search query – it’s an abstraction that we extrapolate from multiple search queries.” In other words, keywords are a marketer’s way of identifying what a customer wanted to say with their search query.

How Do Search Queries Benefit Local Businesses?

We’re glad you asked. Through Google’s Search Console or GMB Insights, local businesses can look at which keywords and queries are getting them placed in search results. They can also see if those keywords are relevant to the business and if they are getting click-throughs to the site. Google Analytics gives local businesses a good idea of site search terms used by potential customers. This helps them decide if their site has the information that readers are looking for. If not, it might be time to change their content strategy and modify their local SEO tactics to place higher in search results.

It’s time to dig into search queries on these various platforms.

Search Queries on Search Console

Basing a business’ content strategy on data is a no-brainer if they want to capture more readers. A business might think they know what works, but it’s the actual numbers and information that give a clear view of what readers are looking for. Let us explain it with a visual and a practical example. Take a look at the screenshot below of Google’s Search Console.

Google Search Console Queries

This screenshot includes a list of search queries that readers used to find Advice Local on search engines in a seven-day period a couple of weeks ago. As you can see, Search Console provides important information on queries, including clicks, impressions, click-through rate (CTR) and position on search results.

Our team at Advice Local constantly analyzes the information provided by Search Console to come up with different strategies to reach a broader audience or to give our readers the information they are looking for. Google My Business topics are always a hit, as you can see.

Clicks, Impressions, CTR and Position

Following our example above, the query “google my business image size” gave Advice Local 16 clicks, 85 impressions with a CTR of 18.8 percent. But, what does that even mean?

Search Console gives the following definitions:

  • Clicks: how many times a user clicked through to a business’ site
  • Impressions: how many times a user sees a link to a business’ site in search results
  • CTR: the percentage of impressions that resulted in a click
  • Position: the position of a business’ site in search results

For a business, the metrics that really matter are CTR and position. In our example, out of 85 times that our content appeared in search results, it was clicked through only 16 times, even though we held the first position for that particular query.

This could be a result of either of the following scenarios:

  • There’s a newer post that is not placing as high in search results.
  • This query has a featured snippet that is answering the user’s questions in search results. Therefore there is no need to scroll down or visit the website.

In this particular case, we were affected by both of the situations above. The article that is in the first position is from 2017. Our 2018 update hasn’t had a chance to place higher in search results yet. At the same time, the featured snippet is held by a business with an article from 2019.

If we use the information above to optimize our content strategy, we will arrive at the conclusion that we need a new post on Google My Business image sizes for 2019 if we want to capture the readers. However, what we really care about is getting businesses found online, so while GMB is one of our top priorities, their image sizes fail to make the top of our list when it comes to our content strategy. We’ll take no action at this time.

This is only one example of how using the information found on Search Console about search queries can help a local business make informed decisions to capture the attention of potential customers. There are plenty more, but for now, I want to switch my focus to GMB Insights. These can be very revealing when it comes to optimizing a GMB listing.

Search Queries on Google My Business

GMB Insights offers their own search queries for GMB listings. They show the queries used to find a business on Google. The search terms that are used to find a listing should also be used to optimize a listing with Google Posts and Ads.

GMB Insights - Search Queries

In this screenshot from our GMB listing, you can see our top three keywords are our business and other variations of it! If a business isn’t placing for their own business name, this is a much bigger problem than what I’m going to tackle today.

It’s a good thing that our GMB listing surfaces for keyword phrases like “SEO,” “digital marketing services” and “best SEO companies.” I would like to see other important keywords in the mix too, but this helps us better understand how Advice Local is getting found on Google My Business.

Some of the keyword phrases we’re ranking for are a little puzzling. If this happens to a local business, the best thing to do is review their GMB listing and make sure they don’t have any keywords within the listing that could be giving the wrong impression.

On-site content affects how a GMB listing places in SERPs, which means that local businesses could use GMB search queries to not only optimize their listings, but also to optimize their site content. Improving these things will likely help local businesses increase traffic and conversions.

Let’s take a moment to focus on a different type of search query. Site search terms are just as important in the decision-making process as search engine queries and can be easily accessed through Google Analytics.

Site Search Queries on Google Analytics

A site search query is a whole different animal, but it’s related to a search engine query. Let’s call them first cousins once removed. Site search queries are typed in the search box of a local business’ site. The business has already captured the attention of a potential customer, but do they have what the consumer is looking for?

To find site search queries using Google Analytics, simply navigate to the “Behavior” tab on the left side to expand the menu options. Then click “Site Search” and select “Search Terms.” You will then see a list of the top search terms for the given time period. We recommend that you extend the time period to at least the last 90 days to get a better idea of what people are looking for.

Grabbing our own real-life example again, take a look at the screenshot below.

Google Analytics Site Search

We took the stats above from a sampling of searches limited to January 22 to January 28, 2019 on Google Analytics. As you can see, most of our searches were for voice search – which we excel at, by the way! Voice search had five unique searches during that week. Readers then spent over four minutes looking at our content! They clearly found something they liked; not only is the time on page high, but the percentage of search exits is zero, which means they kept navigating through our site.

If the reader had immediately visited the page that surfaced in the site search and then bounced, this would be an indicator that our content didn’t answer the reader’s question.

Once a business understands how a consumer is finding their business online they can deliver the content they need to convert them into a customer!


Using #Search Queries to Help a Local #Business Rank by @LissaDuty #SEO
Click To Tweet


What’s Next?

The sky’s the limit for local businesses and marketers who leverage these powerful tools to provider consumers with what they are searching for online. Find out today how we can help you help your clients get found online too! Request a demo to see why partners across the United States choose us.

The post Using Search Queries to Help a Local Business Place in Search Results appeared first on Advice Local.